> Privacy and Cookies Policy
Mindol presents its Privacy and Cookies Policy as it recognizes the importance of protecting the personal data of users of this website. Above all, at Mindol, we value honesty and transparency. Taking these values into account, it is possible to build a solid and lasting relationship with our customers based on trust and mutual benefit. With the entry into force of the General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your personal data.
This Privacy and Cookie Policy aims to explain to you what Mindol’s personal data processing policy is. When browsing our website and filling out the contact form, you must always accept this privacy policy.
However, if you have any questions regarding the Privacy and Cookie Policies in force, you can contact us.
How can you do it?
Sending an email to the email address: info@mindol.pt ;
Filling in the contact form; or
Sending a letter addressed to: Mindol, Rua da Cerqueda, n.º 365 – 3730-543 Codal, Vale de Cambra Who stores and processes your personal data? Company: Mindol Address: Rua da Cerqueda, No. 365 – 3730-543 Codal, Vale de Cambra
Who stores and processes your personal data?
Company: Mindol
Address: Rua da Cerqueda, No. 365 – 3730-543 Codal, Vale de Cambra
Identidade:
CIF:
Morada:
Telefone:
Email:
1.1. Respect for the customer’s wishes
We respect the privacy and security of your personal data, which is why we ensure that the customer’s wishes are respected and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point referred to in this Policy, you may at any time object by contacting us at the following email address: info@mindol.pt or by letter addressed to Mindol, Rua da Cerqueda, n. 365, 3730-543 Vale de Cambra. We will do everything possible to satisfy your wishes and respect your concerns.
1.2. Good practive
Mindol as the personal data controller determines the purposes and means by which your personal data are processed including all applicable security measures. We guarantee that your personal data are treated in Portugal in a correct and lawful manner and in accordance with best practices.
1.3. Strict need
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.
2.1. The personal data collected and processed by Mindol, are only those that voluntarily, expressly and unequivocally, put in the form of this website or advertisements, if you contact us via email, telephone or social networks.
2.2. The personal data collected are: name, age, gender, email, mobile number. The content of communication and information that is public on social networks.
3.1. Your personal data are collected and processed by Mindol, for purposes related to this website, the services provided to this member and the sale and presentation of products, management and improvement of the loyalty program, direct marketing and customer support management.
3.2. Mindol always seeks to maintain the relationship with its customer and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be further processed in a way that is incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
3.3. However, your personal data can also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you subscribe to the newsletter, we collect your email with the aim of offering you this service;
b) when you browse our website, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure proper functioning on the website, highlighting the proper display of content, remembering your registration, adjusting your screen resolution, to improve our offers, among others. This information includes registration data, location data, session duration, products you have selected, your equipment, your browser and your IP address.
c) when you browse our website and later visit platforms where the advertising format exists (social networks, google and other partners of these networks) you may be impacted by ads of our brand. We will also use the data to reach new potential customers who may be interested in our products.
d) when you register in a form from online advertisements, the data you transmit to us may be passed on to our representatives so that you can receive more information about Mindol.
3.4. When collecting data, we indicate the mandatory fields with asterisks, when the data in question is needed to:- Contact you after filling out the contact form;- Provide you with the service you requested (eg providing you with a newsletter).
4.1. Organizational purposes and in order to be able to offer you the best possible service, Mindol works together with some entities outside its organization that will process the personal data of users of this website. This data sharing is strictly due to the performance of the services provided by Mindol.
4.2. These external entities include digital technology and service providers, digital marketing platforms, among others. The aforementioned external entities were chosen by Mindol due to their experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data.
4.3. These external entities will always act in accordance with the instructions provided by Mindol and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities, in order to:- Services provision
4.4. In addition to the situations provided above, your data may be shared with third parties to:
– Comply with applicable laws;
– Respond to judicial and government inquiries;
– Comply with valid legal processes;
– Protect the rights or property of Mindol.
Respect for the customer’s wishes is one of Mindol’s main concerns with regard to the processing of their personal data. However, we do not want to affect the relationship we have with you or fall short of your expectations. Thus, we consider that a relationship with us has been maintained for the last 2 years, it was not necessary to request consent. Even so, if you disagree, you can object at any time, writing us to info@mindol.pt .
6.1. To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: info@mindol.pt or by letter addressed to Mindol, Rua da Cerqueda, no. 365 – 3730-543 Vale de Cambra.
6.2. If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object to the processing of your personal data. You can also do so by sending an email to info@mindol.pt or by letter to: Mindol, Rua da Cerqueda, n.º 365 – 3730-543 Codal, Vale de Cambra.
7.1. Mindol uses adequate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that the trusted external entities that process your personal data for us do the same.
7.2. However, Mindol cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer is equipped with software devices that protect the transmission and reception of data (such as up-to-date antivirus systems), and that your browser takes the appropriate measures to ensure the security of data transmission (such as firewall and anti-spam filters).
8.1. Your data is kept by Mindol for the purposes described herein for as long as necessary for the aforementioned purposes, unless the personal data in question are necessary to prove compliance with obligations, until the limitation period of the corresponding rights has expired, or if there is a longer period of data retention imposed by law.
8.2. When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that you cannot be identified from them.
“Cookies” are small text files that are stored on the equipment (computer, tablet, mobile phone, etc.) through the internet browser (“browser”) and that are commonly used to retain information about the visit to the website between different sessions (example : preferences, pages visited, etc.).
Cookies are used by most websites on the internet with the ultimate aim of improving the user experience.
In addition to improving your experience, cookies also allow us to improve the website, using estimates on numbers and usage patterns, adapting the website to the individual interests of users, speeding up searches.
The information stored in the cookies on our website is used exclusively by us, and there may be “third-party cookies” identified below and which are used and managed by external entities to provide services requested by us for the overall improvement of services and browsing experience on the site. The main services for which these “third party cookies” are used are to obtain access statistics and guarantee the payment operations carried out.
If you do not want cookies to be used on this page, you can disable the use of cookies in your browser and then delete the cookies stored in your browser associated with this website. You can also restrict, block or delete cookies from this website at any time by configuring your browser to do so. In the “Help” section of your browser you will find more details on how to proceed.
There are two groups of cookies that can be used:
Permanent cookies: these are cookies that are stored in the browser of your access device (PC, cell phone and tablet) and are used whenever you visit our website more than once. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalized service.
Session cookies: these are temporary cookies that remain in your browser’s cookie file until you leave the site. The information obtained by these cookies is used to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.
– Functional cookies: allow you to browse the website and use the applications and services that Mindol provides, such as accessing secure areas of the website. Without these cookies some of the services can be provided.
– Performance and analysis cookies: allow for easy and individualized navigation, as they save the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure it for each visit. They also allow obtaining aggregated data for statistical analysis and website improvement.
– Advertising cookies: allow you to target advertising according to the interests of each user, by collecting internet browsing habits. In this way, the advertising provided will correspond to your needs.
Some Cookies used on the website will be automatically removed from the equipment when you close your browser session (called “session cookies”). Other types of Cookies will remain on your computer and make it possible to identify it the next time you visit the website (called “permanent cookies”).
How can you block the use of Cookies?
Your browser allows you to manage cookies in the configuration options, and may even block all Mindol cookies. However, blocking Cookies may affect your experience as a user.
We provide you with links to the information pages that will allow you to configure your browser:
Internet Explorer™: http://windows.microsoft.com/pt-pt/windows-vista/block-or-allow-cookies
Safari™: http://www.apple.com/support/?path=safari/3.0/pt/9277.html
Chrome™: https://support.google.com/chrome/answer/95647?hl=pt&hlrm=en
Firefox™: http://support.mozilla.org/fr/kb/activer%20et%20d%c3%a9sactiver%20les%20cookies
Opera™: http://help.opera.com/windows/10.20/pt/cookies.html
The information stored in cookies on our website is used exclusively by us, and there may be “third-party cookies” and they are used and managed by external entities to provide services requested by us for the overall improvement of services and browsing experience on the website. The main services for which these “third party cookies” are used are to obtain access statistics and guarantee the payment operations carried out.
Mindol may change this cookie policy in accordance with legal or regulatory requirements or adapt this policy to new instructions provided by law.
More information about cookies can be found at this link:
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